RocketPhone vs Natterbox

Natterbox is built to manage call centres with shallow Salesforce integration. RocketPhone is a modern business phone system and voice platform you can use to nurture real customer relationships.

We’ve worked with these incredible companies to implement a compliant and secure phone system that integrates seamlessly with Salesforce CRM.

Feature Comparison

See how RocketPhone stacks up against Natterbox and other vendors

Price per month (for AI equivalent licence)
£60/$70
£76/$98
£23.99/$30
£25/$32
£40/$51
£20/$25
Salesforce Integration
£4.99 per user
Service Cloud Voice
£4.99 per user
Experience Cloud Integration
Customisable Lightning Components
Real-Time Call Assist
Real-Time Actions
Custom AI Checklists
Real-Time AI Bookmarks
Salesforce Reports & Dashboards
Conversation Intelligence for 3rd party voice and video
BI Integration
PowerBI, Tableau, Google Data Studio
SIM/Cellular Calls Monitoring
Compliance Breach Detection
Call Recording
Call Transcription
£0.02/$0.03 per minute
Additional costs
Additional costs
Additional costs
Additional costs
Additional costs
Support for Non-Salesforce Users
Hyper-Local Presence Dialing
International Numbers
Additional costs
Additional costs
Additional costs
Additional costs
Additional costs
Additional costs
International Calling
Additional costs
Additional costs
Additional costs
Additional costs
Additional costs
Additional costs
SMS (send & templates)
Additional costs
Additional costs
Additional costs
Additional costs
Additional costs
Email (send & templates)
Additional costs
Additional costs
Progressive Dialler
AI Call Scheduling
Fax
Voicemail to text
Set business hours
Number Porting
Additional costs
Additional costs
Additional costs
Additional costs
Additional costs
Additional costs
Teams
IVR & Call Routing
IOS & Android apps
Beta
Web Apps

Why teams move to RocketPhone, the #1 Natterbox alternative

More than a phone system

Connect RocketPhone with your Zoom, Meets, Teams, Whatsapp, Cellular calls and more
Experience the full power of RocketPhone and unify every conversation

100% Monitoring
Detect key moments in conversation across every voice channel to guide agents, improve coaching and maintain compliance

Unified activity
See your entire team's calling history across every channel in one unified activity

AI that boosts performance

Call Transcription  
Eradicate note taking and free up your reps time

Real-time agent assistance
Spot compliance risks, new opportunities, complaints and much more, all whilst a conversation is in flight

AI Generated call summaries and coaching
Enjoy continual rep performance gains with AI generated call summaries and coaching tips

Built to work seamlessly with Salesforce

Need a phone system that perfectly integrates with Salesforce?
RocketPhone supports more Salesforce features than any other

Sales Cloud, Service Cloud or wherever you need!
With RocketPhone, you can use our native Salesforce dialler or full powered external web app.

Eradicate Salesforce Admin
Let RocketPhone log calls, schedule follow ups, create records and much more

Record your calls

Need to record your calls for quality or compliance?
It's included with all of our plans.

Record calls automatically
Turn on auto-recording in RocketPhone to never forget to record a call again.

Store and share call recordings with your team and partners
Review call recordings in RocketPhone and your CRM immediately after your call

The most business-friendly phone

Flexible pricing
RocketPhone offers transparent pricing with no minimum annual contract.

Built for growing companies
RocketPhone scales with your business, making it easy to add additional numbers and teammates.

Use anytime, anywhere
RocketPhone works wherever you go — all you need is an Internet connection.

Port Your Natterbox Numbers To RocketPhone

Want to move your number from Natterbox (or another provider) to RocketPhone?

We can port it over for free.

1. Leave the work to us
We take care of everything, simply share a few details and let us do the boring work.

2. No service blackouts
Your phone number will work with Natterbox until the port date. Then it's on RocketPhone moving forward.

3. No surprises
We recommend trying out the RocketPhone with a temporary number before completing your port request.

Telephony, Monitoring, Compliance, Automation, all in one beautiful application

See for yourself what you’re missing out on!

Book a Demo

Get our White-paper on how voice AI can help Insurance Brokers

We’ve compiled this white paper to summarise how our smart phone and voice AI platform, can transform voice communication for insurance brokers and intermediaries.

Get the White-paper