Privacy Notice

Last Updated: 15th June 2026

1. Introduction

RocketPhone.ai Limited ("RocketPhone", "we", "us" or "our") is committed to protecting the privacy and security of personal data.

This Privacy Notice explains how we collect, use, disclose and protect personal data when you visit our website, use our mobile applications, interact with us, or use our services.

For the purposes of applicable data protection laws, including the UK GDPR, RocketPhone may act as either a data controller or a data processor depending on the circumstances described in this Notice.

2. Who We Are

RocketPhone.ai Limited is a company registered in the United Kingdom. For privacy-related enquiries, please contact privacy@rocketphone.ai.

3. When We Act as a Controller

RocketPhone acts as a data controller when processing personal data relating to website visitors; prospective customers; marketing contacts; customer account holders; billing contacts; support contacts; recruitment candidates; and users of our mobile applications where RocketPhone determines the purposes of processing.

In these situations, RocketPhone determines why and how personal data is processed.

4. When We Act as a Processor

RocketPhone acts as a data processor when providing services to customers and processing personal data on their behalf.

This may include customer-uploaded data, communications data, contact information and other personal data processed through the RocketPhone platform.

In these circumstances, our customer is generally the data controller and determines the purposes and means of processing. If your personal data has been provided to RocketPhone by one of our customers, you should direct privacy-related requests to that customer in the first instance.

5. Personal Data We Collect

Depending on your relationship with us, we may collect personal data including: name; business contact details; company information; account information; billing information; communications and correspondence; technical and device information; application usage information; website usage information; support requests; recruitment information; and other information voluntarily provided to us.

6. How We Use Personal Data

We may use personal data to: provide and manage our services; create and administer accounts; respond to enquiries and support requests; process payments and manage billing; maintain the security of our systems and services; monitor service performance and reliability; improve our products and services; communicate with customers and prospective customers; send marketing communications where permitted; comply with legal and regulatory obligations; and establish, exercise or defend legal claims.

7. Lawful Bases for Processing

Where RocketPhone acts as a controller, we rely on one or more of the following lawful bases: performance of a contract; compliance with legal obligations; legitimate interests; and consent, where required by law.

8. Sharing Personal Data

We may share personal data with: group companies; cloud hosting and infrastructure providers; business service providers; professional advisers; payment providers; regulatory authorities; and law enforcement agencies where required by law.

We do not sell personal data.

9. International Transfers

RocketPhone may transfer personal data to countries outside the United Kingdom where necessary for the provision of services or operation of our business.

Where such transfers occur, we implement appropriate safeguards in accordance with applicable data protection laws, including contractual protections where required.

10. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Notice, including legal, regulatory, contractual and operational requirements. When personal data is no longer required, it is securely deleted or anonymised where appropriate.

Retention periods vary depending on the type of data and the purpose for which it is processed.

11. Security

RocketPhone implements appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

12. Your Rights

Subject to applicable law, you may have the right to access your personal data; correct inaccurate personal data; request deletion of personal data; restrict processing; object to processing; request data portability; and withdraw consent where processing is based on consent.

To exercise your rights, please contact privacy@rocketphone.ai.

13. Complaints

If you have concerns regarding our handling of personal data, we encourage you to contact us first. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

14. Changes to this Notice

The latest version will always be published on our website and, where applicable, our mobile applications.

15. Contact Us

For questions regarding this Privacy Notice or our privacy practices, please contact privacy@rocketphone.ai.