Announcing RocketCell - the world's first mobile network for Salesforce - Join Wait List
Whatever your role, RocketPhone’s intelligent phone platform helps you delight customers and resolve cases faster than ever before.
99.99% Uptime
Secure
GDPR Compliant
Official Salesforce ISV
Supports FCA Compliance
Sam Wilson
Digital Solutions & Technology Director at Bruntwood
Stephen Henry
COO of SwitchMyBusiness
Customer Service Managers
Increase Customer Satisfaction
Service more customers, quicker with higher satisfaction
Manage a team of high performers under one secure platform
Lead with total control and visibility
Triage Teams
Increase handling capacity
Diagnose and assign cases quicker with real-time call assist
Seamless hot transfers resolve customer issues more quickly and efficiently.
Be prepared on every call with dynamic screen pops
Customer Service Reps
Resolve faster
Automatically capture up-sell opportunities and product suggestions
Double your successful case resolutions with call assist and knowledge base integration
Crush your targets every month
Watch a short demo of how RocketPhone helps inbound customer service teams delight customers with seamless Salesforce integration
Today, people love speedy yet accurate solutions.With real-time AI recommended actions and knowledge base integration, RocketPhone empowers reps to service more customers in just one call.
Manually logging calls, writing up call notes and actioning next steps is a very time consuming process. In fact, less than 30% of an agents day is spent actually selling! RocketPhone’s real-time AI automation and call assistance removes all CRM admin.
RocketPhone is the only Salesforce integrated phone system for Experience Cloud. Give your customers more choice and connect them to agents best placed to service their immediate needs. Enjoy a truly connected telephony platform across your whole landscape
Track customer satisfaction metrics, such as average call handle time, first call resolution rate, and customer satisfaction scores. Combine this with call data to identify areas for improvement and make better decisions about how to allocate resources.
Teams of all sizes achieve 10x more with RocketPhone
Get started with the basics
The full power of RocketPhone
We get it, integrating a brand new system can be a daunting prospect.
That’s why we take care of everything, all we need from you is a few details and we’ll do the rest.
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London
“RocketPhone” is a registered trademark of RocketPhone.ai LTD
