The real future of enterprise isn’t about adding another tool.

It’s about connecting everything and letting AI act in real time, with context.

That was the key message from our recent sit-down with RocketPhone’s Chief Scientist, Professor Michael Wooldridge, one of the world’s foremost experts in artificial intelligence and agent-based systems. His perspective helped sharpen something we’ve long believed: AI only delivers real value when it’s deeply embedded in the flow of work, grounded in your data, and tuned to your business.

And most importantly, it starts with voice, the most natural, information-rich channel in any organisation, and the most overlooked.

At RocketPhone, we’re building exactly what Wooldridge describes:

An AI-native layer that captures every business conversation, understands it in real time, and acts on it instantly inside Salesforce.

Fragmented Tools. Manual Workarounds. Missed Insights.

Modern businesses run on conversations, with customers, partners, suppliers, investors. Yet most of those conversations vanish the moment they end.

Meanwhile, your teams are stitching together apps by hand, copying notes from a sales call into Salesforce, summarising a support call into a ticket, digging for what was said on a deal last quarter.

It’s slow. It’s error-prone. And it means that mission-critical decisions are often made from memory or missed altogether.

This is the inefficiency RocketPhone was built to eliminate.

AI as Infrastructure. Not an Add-On

RocketPhone’s Chief Scientist, Professor Michael Wooldridge, has spent his career working on intelligent agents. His view is simple but powerful:

“AI without context is useless. For AI to reach its potential in business, it has to be embedded across the enterprise — not stand alone.”

That’s the principle RocketPhone is built on. Our AI doesn’t sit in a separate app or dashboard. It lives inside the systems your teams already use.

Instead of switching between tools, your teams just talk and RocketPhone handles the rest.

• Every conversation is transcribed in real time
  
  
• Key moments are bookmarked automatically by our AI
  
  
• Actions, tasks, and follow-ups are pushed straight into Salesforce
  
  
• Compliance, privacy, and data governance are handled by design
  
  

No swivel-chairing. No admin backlog. No missed follow-up. Just clarity, structure, and action at machine speed.

Let Agents Handle the Repetitive. Keep Humans Where It Matters

There’s a lot of noise around “agentic AI” right now.

At RocketPhone, we keep it simple.

AI agents are here to handle the mundane, the triage, the admin. Things like:

High-value, high-risk conversations, the deal-breakers, escalations, negotiations, these still belong to people. AI can augment. It can assist. But humans make the call.

RocketPhone’s platform is designed with that balance in mind, automation where it accelerates, human judgment where it counts.

Voice as Command. AI as Execution.

Most enterprise software is built for the written word, think forms, tickets, fields, dropdowns.

But business doesn’t happen like that. Business happens in conversation.

And yet voice, our most natural, expressive, and information-rich format, remains one of the least utilised assets in the enterprise.

RocketPhone changes that.

We turn real-time voice conversations into structured, queryable, actionable Salesforce data automatically.

Imagine if every sales call, every support issue, every renewal conversation was instantly available inside Salesforce. Not just a transcription, but the key moments, the sentiment, the intent, the next action.

Now imagine acting on that data in real time, not weeks later.

That’s what RocketPhone delivers. And it’s why enterprises trust us to turn voice into value.

No Rip and Replace. Just Plug In and Go.

We know enterprise change is hard. You’re not going to rip out your CRM, your service stack, your IT systems.

RocketPhone was built to respect that.

We integrate directly into Salesforce, so your teams keep working where they’re already comfortable. RocketPhone simply makes your CRM smarter.

And because privacy, compliance and data sovereignty are non-negotiables, especially in regulated industries, we built those in from day one.

• Call recording with consent handling
  
  
• Regional data hosting
  
  
• Full audit trails and access controls
  
  

This is enterprise-grade AI. Built to fit your world, not disrupt it.

This Isn’t a Tool. It’s a Model.

The shift we’re seeing isn’t just technical. It’s operational.

RocketPhone is not another app in the stack. It’s a connective intelligence layer for your entire business.

It listens to what’s happening. It understands the context. It records what matters. And it acts, immediately, and inside the systems you already trust.

You’re not just buying a tool. You’re investing in a new way of working.

One where every conversation has value.

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One where voice becomes command.

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And AI becomes execution.

Best Time Was Yesterday. Next Best Time Is Today.

If your organisation is still relying on human memory, manual logging, and scattered notes to make decisions, you’re not just behind. You’re vulnerable.

The future of enterprise is AI-assisted, voice-driven, and real-time.

RocketPhone is how you get there.

Let’s talk.