Blog Category

January 23, 2024

19 Questions To Consider When Selecting a Salesforce AppExchange App

Everything you need to consider when selecting a Salesforce AppExchange app
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November 21, 2023

What are the Ofcom rules for automatic power dialing?

In the UK, it is important to adhere to the regulations set by Ofcom
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November 2, 2023

5 Outbound Sales Cadences To Close Deals Faster [FREE Templates]

44% of salespeople give up after one follow-up attempt - here's how not to do that
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November 9, 2023

Power Dialling vs Manual Dialling

What’s best for cold calls - power diallers or manual, researched calls?
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September 27, 2023

Which countries require proof of address to use a local number?

For most countries acquiring a virtual phone number is straightforward
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March 24, 2023

The Benefits of Equity Crowdfunding for Tech Companies

You may be considering equity crowdfunding, and for good reason!
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February 15, 2023

The Best Free Tools For Jobseekers

Managing job applications can be a daunting task for even the most organized job seekers
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February 15, 2023

Salesforce Certification - A Summary Of Everything You Need To Know

Salesforce certification can be a valuable asset for anyone in the Salesforce ecosystem.
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December 9, 2022

What is Salesforce CTI?

CTI enables integration between Salesforce and a phone system
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December 9, 2022

What is PBX and does my business need one?

A PBX manages incoming and outgoing calls
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December 9, 2022

Is Salesforce suitable for a small business?

Salesforce can provide a range of benefits for small businesses
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December 9, 2022

What are the laws for recording phone conversations in the UK?

Under RIPA, it is generally illegal to record a telephone call without consent
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December 9, 2022

Call Recording Laws US

Call recording laws in the US can vary by state, so it's important to understand the laws.
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September 5, 2022

5 tactics to keep agents focussed throughout the day

These 5 tactics can be implemented with very little cost for our business
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September 5, 2022

Top 10 benefits of softphones

It’s time to ditch your tired deskphones and step ahead into the communication revolution!
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September 5, 2022

When do I need to ask consent to record calls?

Quick guide that explains what you need to do to stay on the right side of the law
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September 5, 2022

Telephony jargon explained

Telephony terms and descriptions that you can actually understand
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September 5, 2022

Everything you need to know about call recording and voice transcription

All your questions answered. Is it legal to record and transcribe phone calls?
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September 5, 2022

The Power of Voice Technology for Business

Voice technology is a central part in all of our daily lives. 
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September 5, 2022

UC isn’t all it’s cracked up to be

As a business phone system, we often get asked…Do we do chat, or video?...
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