London, UK. 26 September 2025 – London-based conversation processing platform RocketPhone.ai has announced the launch of RocketForm, the latest addition to its suite of intuitive voice technology, which it believes is a significant step forward in humans and computers working better together.  

Used during conversations with customers, for example by sales and service teams, RocketForm extracts all necessary information in real-time to automatically populate Salesforce objects and fields while the customer service representative is speaking. Whether it’s to capture a new lead, log a customer update or report a product issue, RocketForm eradicates manual notes, missed details and leaves clean, complete CRM data before the conversation ends.

RocketForm was announced the winner at this year’s Salesforce Ben Demo Jam, a high-energy international event where Salesforce AppExchange partners demonstrate their product to a panel of judges. 

Muj Choudhury, CEO of RocketPhone.ai, comments: “This recognition isn’t just a win for us, it’s a clear signal that automation-first, conversation-driven CRM is what the market wants next. Software has operated through mechanical keyboards and mice over the last decades. But now, such things are becoming rudimentary.

“We’re quickly moving to a world being driven by AI, voice and intuition, with software being reengineered to understand what humans want at the exact time they need it. RocketForm is the next example of technology that is bringing forward the inevitable unification of humans and computers.”

With RocketForm’s hands free, voice-driven process, the system will capture all necessary information from the dialogue with the customer. This ensures Salesforce is always populated with accurate, real-time information and sales reps, service agents and field teams spend less time on admin and more time acting on insights. 

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About RocketPhone.ai

RocketPhone.ai is the leading conversation processing system for businesses using Salesforce. It taps into customer and sales conversations, records key identifiers for follow up activity and automates actions from the intelligence garnered.

Its native-AI is highly customisable to fit each company’s unique needs, while boosting their business velocity and making it 10 times more effective. Led by Salesforce expert Muj Choudhury, RocketPhone.ai is trusted by customers including Bruntwood, Groupe Atlantic, Cazoo, Bionic and M&G Investments.

Visit https://www.rocketphone.ai